Questions about financial aid
Check out our frequently asked questions. If you don't find the answer, contact our Financial Aid Office at 402.486.2505,
financialaid@uau.edu or or make an appointment online.
(scroll further for questions about student accounts and payments)
How do I begin the process of getting financial aid?
The first step in getting any financial aid is filling out your FAFSA (Free Application for Federal Student Aid). The FAFSA contains questions that ask about you, your financial information, your school plans, and more. These questions help to determine what types of aid and how much aid you are eligible for. Visit studentaid.gov to apply. Visit studentaid.gov to apply for a Federal Student Aid ID which is necessary to complete your FAFSA.
What is the Union Adventist University School Code for the FAFSA?
The Union Adventist University's 6-digit federal school code is 002563.
I don’t qualify for financial aid; should I still fill out the FAFSA?
Yes! Even if you do not qualify for free aid, you may be eligible for loans or institutional aid. By filing a FAFSA, you will be sure to be considered for every kind of aid you may be eligible for. Remember to complete your online Financial Questionnaire in the Union Adventist University Portal and your FAFSA by May 15 to keep your full financial awards.
Do I need to be accepted before I can apply for financial aid?
No. You can apply for financial aid any time after October 1 for the upcoming academic year. However, to receive financial aid funds you must be accepted and enrolled at Union Adventist University.
Do I need to reapply for financial aid every year?
Yes. You need to apply for financial aid every year by visiting studentaid.gov because your financial circumstances may change, causing you to receive more or less aid. After your first year applying for aid, you can complete a renewal FAFSA which contains information from the previous year.
What happens after I file my FAFSA?
Within 3-4 days the Financial Aid Office will receive your application from the Department of Education. About a week after we receive your application, we will send you an award letter that details financial aid you are eligible for.
Will I receive a financial statement each month?
Students can review the activity on their accounts at any time online, and students are sent an email monthly with the payment due amount. In addition, students are sent semesterly statements detailing the charges and credits on a student’s account, along with the current account balance. If you have any questions regarding statement activity, please contact our office at 402.486.2505.
What is FERPA and how does it affect information related to my student account?
FERPA stands for the Family Educational Rights and Privacy Act. This law protects the privacy of student education records and applies to all schools that receive funds under an applicable program of the U.S. Department of Education. How does it affect you in regards to your student account? Basically, it means you have the right to inspect and review your financial records maintained by the school. Because of our commitment to student privacy, our office must have written permission from you before information about your account can be released to someone else.
Can I receive my transcript or diploma even if my student account is not paid off?
Transcripts and diplomas are held until your student accounts is paid in full. If paying a final balance by check, you will have to wait ten business days for the check to clear before we can send the transcript or diploma.
What happens if I have a tuition balance when I leave?
Union Adventist University expects your student account to be paid in full at the end of each year. Excess meal charges, failure to check out of your room, or other miscellaneous expenses may lead to an unexpected account balance at the end of the year. These charges may be posted to your account after you have left, so be sure to check with the Accounting Office regarding your balance. Please check your portal under Student Statement to monitor your account balance. It is important to update your contact Information with the Records office (402.486.2529) before you leave. Past due accounts are assigned to a collection agency and may be reported to credit bureaus.
If I have a credit on my account, when do I get my refund check each semester?
- Fall 2025
Graduate refund checks will be ready by 9/11/25.
Undergraduate refund checks will be ready by 10/2/25. - Spring 2026
Graduate refund checks will be ready by 1/29/26.
Undergraduate refund checks will be ready by 2/12/26. - Summer 2026
Graduate refund checks will be ready by 5/21/2026.
Direct deposits can take up to 5 business day to process.
The deadline to request a refund is Tuesday at noon of each week.
Requests made after this time will be processed the following week.
Please be mindful of Union's Holiday Schedule as we will not be
processing refunds during this time. Please plan accordingly.
If you have further questions regarding your refund, please contact
the Accounting Office as refunds are Issued by them.
When do I need to start repaying my loans?
After you graduate, leave school, or drop below half-time enrollment, you have a period of time before you have to begin repayment. This “grace period” will be
- Six months for a Federal (FFEL) or Direct Stafford Loan.
- Nine months for Federal Perkins Loans
The repayment period for all PLUS loans begins on the date the loan is fully disbursed, and the first payment is due within 60 days of the final disbursement. However, a graduate student PLUS loan borrower (as well as a parent PLUS borrower who is also a student) can defer repayment while the borrower is enrolled at least half time, and, for PLUS loans first disbursed on or after July 1, 2008, for an additional six months after the borrower is no longer enrolled at least half-time. Interest that accrues during these periods will be capitalized if not paid by the borrower.
Parent PLUS loan borrowers whose loans were first disbursed on or after July 1, 2008, may choose to have repayment deferred while the student for whom the parent borrowed is enrolled at least half-time and for an additional six months after that student is no longer enrolled at least half-time. Interest that accrues during these periods will be capitalized if not paid by the borrower.
(Information obtained from https://studentaid.gov/)
What happens if I don't pay my student loan back?
If you default on your student loan, you will be reported to credit card bureaus. This means your credit rating and future borrowing ability will be negatively impacted.
Questions about student accounts
Paying for college can be complicated, but we’re here to make it easier. After reading the topics below, if you still have questions about your payment plan or billing options, please contact studentaccounts@uau.edu or 402.486.2600 ext. 2070.
What is my monthly payment amount?
- Your monthly payment amount can be found on your Student Statement (on the home page after you log into Portal). It is the amount you need to pay each month to have your bill paid in full by the end of the semester.
NOTE: This amount may increase or decrease each month depending on any charges or credits that are added to your account. Please check your statement monthly to ensure you are paying your full amount. - Payments are due by the 10th of each month. A late fee will be assessed if payment is not received by the 15th of the month.
How do students view their monthly payment amount?
- Log onto Portal
- Select “Student Statement”
- Review the information on the statement. The monthly payment due appears on the top of the statement.
- You can view your full school year’s transactions if you select the academic year in the drop down menu.
How do parents view the monthly payment amount?
Note: Federal regulations require that a college student's financial information be kept confidential unless there is written permission by the student for parental access. If you have permission, follow the instructions below. If you do not, you can encourage your student to give you access (see "How do I give a parent access to my financial information?" below).
- Log onto Portal
- Select “Student Statement”
- Review the information on the statement. The monthly payment due appears on the top of the statement.
You can view your full school year’s transactions if you select the academic year in the drop down menu.
How do I give a parent access to my financial information?
- Log into Portal
- Choose "Self-Service" on upper right corner of screen
- Click on "My Profile"
- Select "Shared Access"
- Pick "Invite a User" and enter parent information including email
- Choose which things to give access to (including grades). For the happiest parents, check "View Balance" and "View Financial Aid."
- Click on "Send Invitation"
An email will be sent to your parent (or whoever you else you give access to), giving them a password to log onto Portal and see selected options.
What if my parent doesn't remember their ID and password to Portal?
- The student needs to delete the parent from "Shared Access" and then re-invite the parent.
- Log into Portal
- Choose "Self-Service" on upper right corner of screen
- Click on "My Profile"
- Select "Shared Access"
- Choose "Manage User Access"
- Pick "Delete User" and "Save Changes"
- Go to "Invite a User" and enter parent information including email
- Choose which things to give access to (including grades). For the happiest parents, check "View Balance" and "View Financial Aid."
- Click on "Send Invitation"
An email will be sent to your parent (or whoever else you give access to), giving them a password to log onto Portal and see selected options.
How is my monthly payment amount determined?
- Your monthly payment amount is calculated based on the remaining balance after financial aid and the number of months left in the semester.
- All undergraduate students will have a payment of $1,000 due in August and January. If the student receives enough aid to cover their full balance throughout the school year, this $1,000 will be refunded to the student after all financial aid has been disbursed.
- For a more detailed breakdown of our payment plans, click here.
How can I make a payment?
- Online at uau.edu/pay using Visa, Mastercard, Discover, or Paypal (must have student’s six digit ID number).
- Mailing a check payable to "Union Adventist University" and addressed to
Attn: Cashier, Union Adventist University
3800 South 48th Street
Lincoln, NE 68506
Please include your student’s ID number in the memo field of the check. - In person or over the phone by contacting the cashier (402.486.2552). The cashier’s hours are Monday–Thursday 9 a.m.– Noon and 1 p.m. – 3 p.m.
- Recurring payments can be set up by contacting the cashier at cashier@uau.edu.
If I have a credit on my account when do I get my refund check?
- Fall 2025
Graduate refund checks will be ready by 9/11/25.
Undergraduate refund checks will be ready by 10/2/25. - Spring 2026
Graduate refund checks will be ready by 1/29/26.
Undergraduate refund checks will be ready by 2/12/26. - Summer 2026
Graduate refund checks will be ready by 5/21/2026.
Direct deposits can take up to 5 business day to process.
The deadline to request a refund is Tuesday at noon of each week.
Requests made after this time will be processed the following week.
Please be mindful of Union's Holiday Schedule as we will not be
processing refunds during this time. Please plan accordingly.
If you have further questions regarding your refund, please contact
the Accounting Office as refunds are Issued by them.
